Returns & Exchanges
At Pro-Tec, we stand by the quality of our gear and offer a 30-day return policy to ensure you have the perfect protection for your performance. If your equipment isn't the right fit, we make the exchange or refund process simple and efficient.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Gear
Place the unused items in their original packaging with all tags attached to ensure they remain protected during transit.
Print and Attach Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Track
Take your package to any authorized carrier location and keep your tracking receipt; we will process your refund once the gear is inspected.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing